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Privacy Policy

Effective Date: May 1, 2025

At Circle Up, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform to discover, organize, or attend events.

What We Collect?

When you use Circle Up, we may collect:

  • Account Info: Name, email address, profile photo, password.

  • Event Data: Events you create, attend, or interact with.

  • Payment Info: Billing and payment details (handled securely by third-party processors).

  • Device & Usage Info: IP address, browser type, pages visited, and app usage patterns.

  • Location Data: If you allow location access, we may use it to show nearby events.

  • Information you provide directly: This includes any information you voluntarily submit through forms, registrations, or other interactive features on our site (e.g., contact forms, newsletter sign-ups).

  • Information collected automatically: When you visit our website, we automatically collect certain information about your device and your interaction with our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, actions taken (like button clicks), and navigation paths. This data is primarily collected through cookies and similar tracking technologies.

How We Use Your Data?

We use your information to:

  • Operate and improve the platform.

  • Show you relevant events and recommendations.

  • Facilitate payments and event registration.

  • Send updates, reminders, or promotional emails (you can opt out).

  • Enforce our Terms and ensure safety.

    How We Use Google Analytics and Google Signals:

  • We use Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited ("Google"), to understand how users interact with our website. This helps us to continuously improve our website's functionality, content, and user experience.

  • Specifically, we use Google Analytics to:

  • Analyze website traffic and user engagement.

  • Understand popular pages and content.

  • Identify user navigation paths and common actions (e.g., button clicks, form submissions).

  • Improve overall website performance and usability.

  • We have also enabled Google Signals within our Google Analytics property. For users who have signed in to their Google Accounts and have enabled Ads Personalization in their Google settings, Google Signals allows us to:

  • Gain Cross-Device Insights: Better understand how users interact with our website across different devices (e.g., mobile phone, tablet, desktop). This provides a more unified view of individual user journeys, allowing us to see if a user starts on one device and continues on another.

  • Enhance User Counting Accuracy: Improve the accuracy of unique user counts in our reports by de-duplicating users across multiple devices.

  • Access Aggregated Demographics and Interests Data: Obtain aggregated and anonymized data about our audience's demographics (e.g., age, gender) and interests. This helps us understand the general characteristics of our website visitors to tailor our content and services more effectively.

  • Important Note on Google Signals and Advertising: While Google Signals is often associated with personalized advertising, we want to clarify that we do not display advertisements on our website. Our use of Google Signals is solely for enhancing our analytics capabilities to gain a deeper understanding of user behavior and audience characteristics. This improved understanding helps us make our website more relevant and valuable to our visitors.

How We Share Data

We only share your data when necessary:

  • With Circle Hosts/Owners (when you RSVP or buy tickets).

  • With trusted service providers (e.g., payment processors, cloud storage).

  • When legally required (e.g., subpoenas, law enforcement requests).

  • During a merger, sale, or acquisition (you’ll be notified in advance).

  • We do not sell your personal data to third parties.

Your Choices

  • Update/Delete Account: You can update or delete your account anytime. You can reach out to hello@circleup.club to permanently remove your details.

  • Cookies & Tracking: You can manage cookies via your browser settings.

  • Location Access: You can turn location services on or off via your device settings. Location is necessary for the application to function properly and serve you with tailored options. You can still opt to input a location manually.

    Consent to Data Collection

  • We are committed to obtaining and respecting your consent regarding the collection and use of your personal information. When you visit our website for the first time, a cookie consent banner will appear, allowing you to manage your preferences.

  • How we handle your consent choices:

  • Strictly Necessary Cookies: These cookies are essential for our website to function correctly (e.g., maintaining your session, security features). They cannot be switched off in our system and are always active.

  • Analytics Cookies: These cookies allow us to collect data for Google Analytics, including enhanced insights from Google Signals. If you enable these, we can track your website usage (page views, clicks, etc.) to improve our site's performance and user experience, and understand cross-device behavior and demographics.

  • Marketing Cookies: These cookies relate to advertising storage, user data for advertising, and ad personalization. While we do not display ads on our website, enabling these would allow Google to use data related to your visits for personalized advertising on other Google platforms, should you have Ads Personalization enabled in your Google account. You have the option to deny these.

  • Your consent choices are communicated to Google's services via Google Consent Mode v2, which dynamically adjusts how Google Analytics collects and processes data based on your preferences.

    How to Manage Your Consent and Opt-Out

  • You have the right to control how your personal information is collected and used.

  • On Our Website:

  • You can revisit your cookie preferences at any time by clicking on the Cookie Settings link in the footer of the https://circleup.club. This will re-open the consent banner, allowing you to change your selections.

  • Through Google's Settings:

  • Google Ads Personalisation: You can directly manage Google's use of your data for personalised ads across Google's network (including data potentially linked via Google Signals) by visiting your Google Account's My Ad Centre: myadcenter.google.com/personalization/.

  • Google My Activity: You can review and delete specific activity data saved to your Google Account, or pause certain activity controls (like "Web & App Activity") at myactivity.google.com.
     

Disclosure of Personal Information

We do not sell, trade, or otherwise transfer your personal information to outside parties for their independent marketing purposes. We may disclose your personal information to trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided that those parties agree to keep this information confidential and comply with relevant privacy regulations. This includes Google, for the purpose of analytics as described above.

We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We retain your information as long as needed for legitimate business purposes or as required by law. When no longer needed, we securely delete it.

Data Retention

Security

We use standard security protocols and other safeguards to protect your data. No system is 100% secure, but we do our best to keep your information safe.

Children’s Privacy

Circle Up is not intended for users under 13 (or under the age of digital consent in your country). We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Last Updated: Jun 30, 2025

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